A concern we have heard a couple of times recently is:
“Because you’re Ray White… will our investment property just be another number?”
It’s a fair question.
The reality is, while we operate under the Ray White brand, we are a family-owned business, established in 2009 by Andrew & Amy Huggins, run locally here in the City of Belmont. We are hands-on in the day-to-day tasks, there is no head office managing your property, and no layers between you and the person responsible.
Decisions are made here, by people accountable to you.
We have also been deliberate about keeping our rent roll at a size we can properly manage. When portfolios get too large, things start to slip — communication slows, maintenance becomes reactive, and important details get missed. That is not how we operate.
The bigger concern we see in property management is not brand size — it is staff turnover.
That is where most problems come from. When managers change frequently, you lose history, tenant relationships reset, and decisions become inconsistent. It creates risk that most landlords do not see until something goes wrong.
Our team is built differently.
We have multiple senior property managers who have been with us for 7–10+ years, and a strong core team sitting in the 4–7 year range. We continue to grow, but not by replacing experienced staff — we build around them.
That consistency means:
Being part of Ray White supports that — it gives us access to better systems, training, and up-to-date legislative guidance — but that all sits in the background. It does not change the way your property is managed day-to-day.
What you will notice is simple:
At the end of the day, landlords are not choosing between a big agency or a small one. They are choosing who is going to take responsibility, communicate clearly, and manage risk properly.
That comes down to people — not brand size.
We have built a business that combines the accountability of a family-run agency with the support of a national network, so you get consistency and structure without ever feeling like just another number.
If you have experienced high turnover, slow communication, or reactive management, it is worth having a look at how your property is currently being handled.
Deborah Horder, our BDM who has been with us over 10 years is happy to have an obligation free and confidential conversation 0433 098 029.
The Perth property market is entering a critical transition phase — not a crash, but a shift. After several years of rapid price growth, strong demand, and extremely tight supply, the market is beginning to show early signs of cooling. But this is not a negative story. In fact, for informed buyers and sellers, it may be one of the most important windows of opportunity we have seen in years.
The working assumption in markets right now is that the latest Middle East conflict will be sharp, contained, and ultimately resolved within a defined timeframe. That assumption is increasingly difficult to defend.