Ray White Urban Springs

Testimonials

• "Dear Andrew & Amy, The sale of our apartment has now been finalised and I take this opportunity to record my appreciation for the excellent service that you (Andrew) and Amy provided during the sale process. There are many components to the process of selling a property and I was most impressed with the competence, enthusiasm and professionalism that you brought to the various tasks. Throughout the short time that out property was on the market, it was clear that you understood our market very well and were focused on reaching as wide a market as possible and that you had good systems in place to make things happen. The results that you achieved were most pleasing and they far exceeded what was achieved by other selling agents that we had used in the past. It was a pleasure doing business with you and I thank you for what you achieved for us." - Ric & Gail Leaver

• Hi Kylie, I just wanted to send you an email to convey my sincere thanks to yourself and Natalie for the way you have taken care of my property over the last 12 months. Your professionalism and speedy response to any of my queries has set the standard for Property Management in my eyes. I appreciated the detailed Property Inspection Reports that included photos. As the property was rented fully furnished, it set my mind at ease that the property was being cared for well and any issues were dealt with professionally and promptly. Thank you also for always being so contactable. Can you also please pass on my thanks to Amy and Andrew for their professionalism from day one. Andrew was very helpful when answering queries about a property he sold that was similar to mine. This contact with Andrew was the reason that I decided to choose Ray White Urban Springs to manage my property when I decided to rent it out. So thank you all for a very positive experience for this landlord and I will be sure to recommend you to any friends looking for a great real estate agency. Kind regards, Leigh Orohoe

• Thanks Heather and sorry about the drama associated with this one, please note that I have experienced some really poor property managers prior and have experienced some exceptional people such as yourself, both myself and my partner Bryan don't worry about making complaints, just endorsement.

• Sarah, Just thinking ahead to our end of lease on the 25th of March. We would like to remain a tenant under the management of yourself and your company. We have enjoyed your professional manner and quick response to any issues we've had. Thank you for that, you are really good at what you do. I'd like to deal with you more where possible, Matt Toorak Rd Rivervale

• I would absolutely recommend your business, and would give you a rating of 10/10. This is based on the fact that all the staff have been pleasant, courteous and most importantly efficient. Regards Chris

• I would have no hesitation in recommending your company to my friends. I give you a score of 10/10. Regards James

• I really appreciated the regular calls, Sarah and the whole team there are wonderful, couldn't ask for better service.

• I must thank you Sarah as Bill and I think you're doing a great job. It is lovely to have such an efficient property manager. It's not every day you find someone so efficient, friendly and professional. I know her job is extremely difficult and sometimes not very rewarding. So it is our pleasure to give praise. I hope we have her for a very long time. Keep up the excellent work

• "Yes, I have been very impressed with Andrew's handling of the property, and with the professionalism of Ray White. The weekly reports were first class."

• "We would like to thank Andrew for all his help and time in helping us find our unit for our son to live in next year. We really did appreciate the extra time that he gave us and how easy everything went through – thank you."

• "A huge thank you to Andrew Hugginsfor selling our property so quickly. Great job, thank you!"

• "Andrew & Amy have given us the best service we have experienced over the years with real estate agents. We would use them for future as well. The small gesture of sending us a hamper after the sale was very appreciated by my family."

• "Our expectations were exceeded in every area. The service was perfect."

• "I first met Andrew & Amy when they were selling a unit in my block before they knew I was considering selling. They both came across as very professional agents and I knew this was the team for me. Congrats Andrew & Amy"

• "Andrew fulfilled all promises made which is refreshing. I told him why I was disappointed with the previous agent and what I expected. To my delight he provided the communication I expected so yes, very happy and will refer business in the future."

• "To the Ray White Staff. My grateful thanks for such a successful outcome on the sale of (my home). It was a pleasure to deal with such a friendly and helpful team. I'm now settled in my very nice unit here. My very kindest regards to you all."

• "Dear Andrew & Amy, The sale of our apartment has now been finalised and I take this opportunity to record my appreciation for the excellent service that you (Andrew) and Amy provided during the sale process. There are many components to the process of selling a property and I was most impressed with the competence, enthusiasm and professionalism that you brought to the various tasks. Throughout the short time that out property was on the market, it was clear that you understood our market very well and were focused on reaching as wide a market as possible and that you had good systems in place to make things happen. The results that you achieved were most pleasing and they far exceeded what was achieved by other selling agents that we had used in the past. It was a pleasure doing business with you and I thank you for what you achieved for us."

• Andrew & Karen Fletcher To whom it may concern We would like to commend Sarah Thompson on the professional manner in which she has dealt with the management of our residential investment property. Sarah has always shown a keen interest in managing the property on our behalf. Sarah has always kept us informed of any relevant issues in a timely manner and has always responded to any of our queries punctually. We wish Sarah all the best in the future. Kind regards Andrew & Karen Fletcher

• Hi Amy, Thanks for taking the time to talk with me and see the property yesterday. I appreciate your insights and advice, and you and your team have given me confidence in Ray White capability and expertise. Also appreciate you following through with the kitchen and bathroom information - it's often hard to get responsiveness from agents and you give it so freely without obligation. I anticipate that the rest of the renovations will take another one to two months, after which I'd be keen to have you back to see the final product and perhaps discuss further leasing opportunities. Sincere thanks, Linh

• WOW This is a property condition report, different from the previous Real Estate company I used just 10 tick sheets Well done once again. Please forward to your manager on my behalf "you are a gun" Thanks Michael